1. Overview
At InnovatMedia, we strive to provide top-quality digital marketing services. Due to the nature of our work, we generally do not offer refunds once a project has commenced. However, we are committed to customer satisfaction and will review refund requests on a case-by-case basis.

2. Eligibility for Refunds
We may offer refunds under the following circumstances:

  • If a service was not delivered as agreed upon in the initial contract.
  • If a duplicate payment was made due to a billing error.
  • If a cancellation request is made before work has commenced.

3. Non-Refundable Services
The following services are non-refundable:

  • Completed digital marketing campaigns.
  • Consulting and strategy sessions.
  • Custom design or branding work once delivered.
  • Any third-party costs incurred on your behalf.

4. Refund Request Process
To request a refund, please contact us at support@inovat-media.com with the following details:

  • Your name and contact information.
  • A description of the service purchased and the reason for the refund request.
  • Any relevant transaction details.

We will review your request and respond within 7 business days.

5. Returns Policy
Since we provide digital services, there are no physical products to return. If you encounter any issues with our service, we encourage you to reach out to our support team for resolution.

6. Contact Us
If you have any questions regarding our Refund and Returns Policy, please contact us: