Thank you for choosing InnovatMedia! As a digital marketing agency, we do not physically ship products but provide services that are delivered electronically. Below is the information regarding our service delivery process.
- Service Delivery Method
- Our services, including digital marketing, branding, SEO, advertising, and consulting, are delivered online. Once you have completed your purchase or contract, we will begin work according to the terms outlined in your agreement.
- All deliverables will be provided via email, our online platform, or file-sharing services (such as Google Drive or Dropbox).
- Order Processing Time
- Service orders are typically processed within 1-3 business days after payment confirmation and signing of the contract (if applicable).
- The exact delivery timeline for services varies depending on the project scope and agreed-upon milestones. This will be specified in your individual contract or agreement.
- Service Access
- For digital services (e.g., reports, content, advertising campaigns), you will receive access or delivery via the email address provided or through our online platform.
- For consulting and strategy sessions, meetings will be scheduled via video call, phone, or any communication platform agreed upon.
- Service Delivery Timeframe
- The timeline for service completion depends on the complexity and scope of the work outlined in your agreement. We will provide you with an estimated delivery date once your project begins.
- Clients will be kept informed of the progress, and updates will be provided at each stage of the project.
- International Clients
- We provide our services globally and work with clients in various time zones.
- Time zone differences may affect the scheduling of meetings or consultations, but we will coordinate to ensure timely communication.
- Lost or Delayed Services
- Since our services are delivered electronically, delays are rare. However, if you experience any issues with receiving deliverables or accessing your services, please reach out to us at support@inovat-media.com, and we will resolve the issue promptly.
- Refunds and Cancellations
- We do not offer refunds for services rendered, except as outlined in our Refund and Returns Policy, which will be provided to you before any contractual agreement is signed.
- Cancellations of ongoing services must be made in accordance with the terms outlined in your contract.
- Policy Updates
- InnovatMedia reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and we recommend checking it periodically.
- Contact Information
For any questions or inquiries regarding our services or delivery, please contact us:
Email: support@inovat-media.com
Phone: +1 406 235 6772
Website: inovat-media.com
